IT Fundamentals Training
Understanding How IT Really Works

the course

Understand how modern IT really works — and communicate effectively with IT teams.

Understand IT.
See the full picture. Speak the language.

IT is everywhere, but for many professionals the full picture remains unclear. Applications, software and infrastructure are often managed in isolation, making conversations with IT difficult.

This IT fundamentals training gives you a complete understanding of how IT works — from applications and APIs to infrastructure, cloud, security and AI.
Refined over years of real-world delivery and student feedback, with a strong focus on clarity and practical understanding.

01 Who is this for?

If you work with IT and want to understand how everything fits together, this training is for you.

It is especially relevant if you:

work in IT support, engineering or operations
are a product owner, manager or stakeholder in IT projects
work in IT risk, compliance or governance
want to better understand applications, software and APIs
want to communicate more effectively with IT teams

02 Course duration

Available as a 2-day classroom training (on-site or virtual via Teams/Zoom) and as a self-paced e-learning.

The e-learning consists of 90+ short videos with a total duration of approximately 5–6 hours.

03 Prerequisites

No prior IT knowledge is required.

This training is designed for both IT and non-IT professionals and starts with the fundamentals. All concepts are explained step by step, building a complete understanding of modern IT.

04 Agenda

Understand the fundamentals — everything else becomes easier.

Course Agenda

What You Will Learn in This IT Fundamentals Training

1. IT Basics and a Shared Language

Start with the fundamentals: data, information, bits and bytes, and the core concepts behind IT. Build a shared language so you can understand and communicate effectively with IT professionals.

2. Hardware, Software and Operating Systems

Understand how computers, servers, operating systems and core IT components work together. Learn how applications run on top of infrastructure.

3. From Code to Application

Learn how software is built using programming languages, and how applications are structured. Explore requirements, non-functional requirements and trade-offs.

4. How a Web Application Really Works (End-to-End Demo)

Follow a real web application from the browser to the backend. Understand HTTP, sessions, cookies, and how frontend, backend and APIs interact.

5. Networks and the Internet

Dive into IP, DNS, routing, firewalls, load balancers and network segmentation. See how systems communicate across networks and the internet.

6. Inside the Data Center

Go deeper into the infrastructure behind applications: servers, virtualization, storage and middleware. Understand how modern IT environments are built and operated.

7. APIs, Messaging and Modern Architectures

Explore how systems communicate using APIs, REST and messaging. Learn about monoliths, microservices and service-based architectures.

8. Cloud, Containers and Modern Platforms

Understand cloud computing, IaaS, PaaS and SaaS, as well as containers, Docker and Kubernetes. See how modern platforms run and scale applications.

9. Resilience, High Availability and Data Protection

Learn how systems remain available and reliable. Explore failover, backups, replication, disaster recovery and data integrity.

10. Operations, Monitoring and IT Management

Understand how IT is operated in practice: monitoring, logging, IT service management and managing complex environments.

11. Security, Encryption and Certificates

Learn how security is implemented across systems: authentication, authorization, encryption, SSL/TLS, PKI and certificate management.

12. Big Data, AI and the Future of IT

Explore Big Data, machine learning and AI, including LLMs, risks, bias and the impact of data-driven systems on modern IT.

Pricing

Classroom

2-day classroom training with direct interaction, practical explanations and real-world examples — available on-site or virtually via Teams/Zoom.

1795 Euro

E-learning

Self-paced e-learning with 90+ short videos, including subtitles for flexible and accessible learning.

399 EUro

Available through preferred suppliers and procurement channels.

WHAT OTHERS SAID ABOUT COURSES

A good and informative training with clear explanations. The knowledge is directly applicable to my work. I especially found the diagrams very valuable, as previously I had little to no insight into how systems depend on each other and how the hierarchy is structured.

Elle – Consultant

It was a good and interesting training. The trainer was energetic and explained the subject matter well. Everything was clear and easy to understand. The level of the training was well suited for people who are not IT professionals.

LEMS – PO

Enjoyable sessions, and I learned a lot about terms I often hear. Roland clearly knows what he’s talking about, which makes it easy to stay engaged throughout the sessions.

Niels – Workspace Engineer